On Giving Credit Where Credit is Due

Is there really such a thing as a superstar? A sports team doesn’t win based on one player. A business doesn’t excel based on one person’s service. A family doesn’t thrive based on one member’s efforts. The truth is, credit is due to the group. In our individualistic society, we want to name heroes. But in actuality, unless we are working together, we will all fall.

Repeat this: Starting with me, credit for success will be given where it is due. I will neither hog the limelight, nor create individual heroes.

On Valuing Equally vs. Treating Equally

My mom believed in treating her kids equally. At Christmas, she’d buy all four of us adult kids the same present. We all got a sweater, or we all got a talking thermometer – whether we needed or wanted one or not. It was probably my own fault. I can remember as a kid complaining that my sister got something that I didn’t.

But I never really wanted to be treated equally, just valued equally. Do you know the difference? In an effort to value people equally, do you miss seeing them as individuals?

Repeat this: Starting with me, equality will take on new meaning. I will value people equally and treat them individually.

On Giving Feedback

One of the most important communications skills is the ability to give feedback. Doing it in a respectful, non-judgmental manner helps ensure your feedback will be heard. Remember this phrase: behaviorally measurable. Your feedback should be around observable, objective behaviors, not your feelings or your subjective judgments as to what they mean. If someone shortchanges a customer, don’t say, "You cheated that lady." Instead, say, "You gave her $1.70 instead of $1.80." Describe the behavior. The other person will not be as likely to be defensive, and you may help build either skills or character in the process.

Repeat this: Starting with me, feedback will be more effective.

For more tips and information, visit www.swimstartingwithme.com.

The Blessings of Receiving

Common wisdom says, "It's better to give than to receive." I agree, but receiving can be a blessing to you and all those around you. Most of us are not very good at receiving, and so, we rob others of the joy of giving. Look around and note how others give of themselves. At work, maybe it's a little thing like always cleaning up in the morning, or anticipating your needs before you have to ask. Now, simply say “thank you.” Make it clear that you are blessed by them. Repeat this: Starting with me, receiving will be just as blessed as giving. I will let others feel valuable by accepting their gifts. For more tips and information, visit www.swimstartingwithme.com.