The Infernal Triangle

The most dangerous hazard in our workplaces? The Infernal Triangle. Simply put, The Infernal Triangle is when I have a complaint about you. But instead of telling you directly, I go and complain to someone else. The effect? I rob you of any chance to explain yourself, or correct your behavior. I duck my own responsibility to handle problems. I create a blaming and shaming environment instead of a problem solving one. Worse yet, I dirty your reputation with the third person and put him/her in a very awkward situation. Stop the Infernal Triangle at your workplace.

Repeat this: Starting with me, communications will be direct and respectful. If I have a beef, I’ll go directly to the person involved.

For more tips and information, visit www.swimstartingwithme.com.